03
2024
Kiln
Forty members shared two kilns through a group chat. Kiln replaced the chat with a simple calendar and clear firing rules.
Client
Kiln Studio Collective (fictional)
Role
Designer and front-end
Team
Solo, with studio members
Platform
Responsive web
Kiln weekly booking calendar in a browser. Mockup of a fictional product, replace with your own work.
40
members onboarded
Example — replace
2
kilns scheduled
Example — replace
1 week
from first sketch to launch
Example — replace
The problem
Bookings got lost in a busy group chat, and firings were double-booked.
What I did
I interviewed members, wrote down the unwritten rules and turned them into a calendar that says no politely.
The result
Double bookings stopped. The group chat went back to being about pottery.
